JJ
Janet J

1 reviews | Active since Oct 2019

21 Jul 2025, 17:00

Unpleasant experience with your employee who requested a bribe

I sent my brother to engen garage on the 29th of June for gas refill he got there and found a queue upon arriving the attendant that was there asked him for R50 in order for him to get him at the front row which my brother advised he does not have and he kept on pressing him till my brother said i will buy you a drink rather he want inside and took a 1.5 litre drink which my brother paid for but he seemed angry he did not get the R50 he had requested fast forward to today our gas is finished and its not even a month a gas we normally last 2 months with meaning this guy did not fully fill our gas probably he filled it halfway.Very very disgusted by this service in Tableview Capetown.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply22 Jul 2025, 07:48
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.