Unhelpfull Manager at Engen Service Station

I requested Mr Aube to reprint poorly printed and faded petrol slips for our company on 15 March 2016. From the beginning he was very unwilling and to busy to help me. He agreed to take the slips and do reprints but will only have it done by the next day. (16 March). 17 March I went to him hoping to get the reprinted slips but found a very arrogant, extremely unhelpful Mr. Aube who informed me that he might only start to do the reprints later that afternoon and can not tell me by when he will be finished. He stated that he is doing it as a favour and when I reminded him that I am actually the client he simply handed the slips back to me. I also asked who the owner of the service station is and that I would like to speak to this person. He just said the owner is not in and he is the only person that I can speak to. I feel stonewalled by mr. Abue and need would like the owner to address my request.