unhelpful Delfi's Motors t.a Engen management

At 4:20 PM on the 20th April, I put in R200.04 worth of petrol, then when I had to swipe it timed out once and on the second try it rejected. We then had to pay with my wife's card.

I got 2 smses from my bank and then a third which a credit. Meaning there was still R200 refund outstanding.

The next Monday I went back and enquired, and was told to come back today if the refund didn't reflect. It didn't so I went to get My refund.

After showing Yusuf Carriem my wife's slip, my outgoing transactions on my banking app, he still was unhelpful and demanded I bring a stamped bank statement. I refused, as this meant more inconvenience and I was already the one losing out.

This totally unacceptable and he was unhelpful and unapologetic.

I will put this on all my social media accounts and will never use them again!