TC
Tinotenda C

1 reviews | Active since Apr 2021

23 Jun 2021, 15:47

******* at Engen Hazeldean, silverlakes, Pretoria.

These fools have now ripped me off twice. Both times when I was in dire of fuel. The first time my car was on empty, it was telling I had 15km left before empty. I had R50 only at the time, I passed there as they are about 100 meters from where I stay. I was distracted on my phone at the time, I paid and left. The km range did not change, I started and switched of my car multiple times and nothing changed. When I went back to make a complaint I was told that it would not show because the amount I purchased was small.

Today I needed fuel twice, I went in the morning very low, only a fuel kms left on the range. I used a different fuel station because of the problem I had with engen hazeldean previously. I put in R120 and went on my way, the car was not just a bit below quarter, I needed to pass by my house and though I'd just top it with R85 since it just there. This is so I can make it to pay day. Again I was distracted replying a message, the assistant came from the corner of my eye and I could see he was done. I checked the meter to see if he had poured the fuel. It clearly stated that the fuel had been poured. After paying I drove to my house without giving it a second thought, mind you my home is 500m away, when I arrived I looked at my dash and my mileage reader was still on the same amount as when I poured the R85, 21km. I have it set to start again once I put fuel. The km range had gone down. I drive a 2014 Civic, this car is not big, 5lts will get up and down a bit.

What disappoints me is that they take advantage at moments where things are rough. They denied me R85 of fuel this time and R50, when your are putting that much fuel in your car times are not great.

Absolute *******, engen is done for me, as a whole.

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