AM
Arno M
1 reviews | Active since Mar 2014
10 Feb 2016, 10:54
Theivery - Do not use this service station
On 06/02 at 23:20 I filled up my vehicle's fuel tank at the said station for a total of R541.52. The first attempt was unsucsessful due to a communication error between the speedpoint and the bank. The second attempt was successful and I was on my way. Today while logging on to my internet banking, with shock and horror I discover that they deducted the money four times for a grand total of R2166.08. Please give me back my R1624.56 that you stole from me.
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Engen Petroleum's replyOfficial
10 Feb 2016, 14:30Hello amoller1,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Engen Petroleum's reply10 Feb 2016, 14:30
Official
Hello amoller1,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre