DS
Danie S

1 reviews | Active since May 2011

11 Mar 2016, 09:14

terrible service!!!

Good day<br> <br> Last night on my way home I stopped at Comaro View Service station to buy cool drink at the Quick shop. upon my arrival the security guard, the lady behind the till and the petrol assistant was all sleeping. after knocking and finally waking the security guard I bought my goods and the lady behind the till was very annoyed that I woke her. Getting to my vehicle a found that the battery was dead. Not only did neither petrol assistant, lady at the till and security guard have no sympathy for me but did not even try to assist me in my situation. I eventually got my vehicle started around 4AM and left. What kind of service station can not assist a person with minor vehicle problems?? <br> <br> Service in the country has gone down. I just now realise how bad things had gone!!! Sad that this is what it comes down to...

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply14 Mar 2016, 14:13
Official
Hello DANIES873,

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***