DVdB
Dries Van den Berg

1 reviews | Active since May 2012

11 Feb 2016, 08:40

Terrible Coffee

I bought a cappuccino from the quick shop. They gave me some machine coffee and it was the worst coffee I ever had. It tasted like brown water with no coffee flavour at all. If I have to pay a premium for a cup of coffee, I expect it to be better than what I can make at home. I could not bring myself to finish it and threw everything away as soon as I got home. If you consider yourself a seller of coffee, then at least try to give customers proper coffee, not some watered down machine drink. This Engen is on my route to work and I would have probably stopped there a ton of times, but not after the cup of \coffee\" I had this morning."

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply11 Feb 2016, 10:14
Official
Hello scza,

We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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Best regards,