NN
Nadia N
1 reviews | Active since Feb 2023
05 Feb 2023, 09:22
****** car part at Engen Bassonia
I had a car part that was lost or ****** by a petrol attendant and the owner, Rakesh allows it and refuses to assist. He even denied our request to review the CCTV footage when the incident had occurred.
Helpful (0)
Replies (1)0
Replies (1)
Engen Petroleum's replyOfficial
15 Feb 2023, 07:40Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.
Engen Petroleum's reply15 Feb 2023, 07:40
Official
Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.