1 reviews | Active since Mar 2015
Steroid junkie manager ( looooser )
I took my vehicle a Volvo V50 to a car wash for a full day wash yesterday. On my arrival I pointed out to the personnel that my Car windscreen has been cracked and it was a fresh crack as the chip mark was still very clearly visible. I was taken into a room to see on the cameras if the crack was there when I left the vehicle there. It was pointed out to me that they agree that the crack wasn't there and I was told to return the next day at 10am. So that further investigation can happen. This investigation never happened. I returned to the Engen garage today I was taken into the same room and told by the garage manager that he \doesn't give a **** about my problem "";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;375632;33;1;2;0;1;0;0;2;NULL;NULL;NULL;15/03/06 14:16;15/03/06 12:30;Shocking Service ;8,01E+12;;***;Hi,<br> <br> So I put in a claim for my smart device which was authorized quickly, then I was told my claim will be handled by Paragon Computers and they will send a courier to pick up my phone. <br> <br> After quite a bit of a struggle and story's of changing couriers they picked up my phone, after 3 weeks I phoned them and was told they could not get stock of the screen and offered to change the phone to white which I agreed to. Couple of days later my phone arrived I noticed something weird about the screen it had icons burned into the screen obviously a second hand screen was installed. <br> <br> I phoned them and they made it clear this is not their policy, but the screen was obviously from a demo phone or something how else could it have Icons burned in. I returned the phone they replaced the screen.<br> <br> I noticed that the up volume on my phone is now not working, I am sorry to say but I wont send my phone back to them. Please can you get local store to fix my phone I wont send it back to paragon computers they are useless and are using second hand parts...<br> <br> Please call me on ***<br> <br> I need this sorted asap. <div><br></div><div><br></div><div><em>(Supplier name changed from FNB Insurance Brokers to First National Bank by Hellopeter.com)</em></div><div></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;546660;188;16;2;0;1;0;0;2;NULL;NULL;NULL;15/03/06 14:31;15/03/06 12:32;Pathetic Service;***;call centre ;***;I am SICK and TIRED of Cell C and their pathetic service, my biggest mistake was doing an upgrade with them. I called on Monday, Tuesday, Wednesday and Thursday with no assistance for a SIM swop on my contract. Each time I called in, I was \told\"" I will be contacted within an hour....hello today is Friday.On Wednesday Anthony advised I will be contacted less than hour`s time. Each time I asked for a manager"
Please accept our apology for this incident which has taken place. As the above are serious allegations, we will endevour to ensure that the dealer and Area Manager does a full investigation into the matter.
Regards,
ENGEN CUSTOMER SERVICE
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Please accept our apology for this incident which has taken place. As the above are serious allegations, we will endevour to ensure that the dealer and Area Manager does a full investigation into the matter.
Regards,
ENGEN CUSTOMER SERVICE
***
