NL
Natasha Leonard-Nilsson

1 reviews | Active since Apr 2024

04 Apr 2024, 11:09

Stained paintwork!!!!

The attendant at Engen Sea View in Mossel Bay overfilled our tank (after us explicitly telling him NOT TO over fill) and this resulted in petrol running down the side of our car BURNING INTO OUR CARS PAINTWORK!! We have tried everything to remove the stains but we will now have to get our car resprayed.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply04 Apr 2024, 11:26
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.