TM
Thato M

1 reviews | Active since Sept 2010

14 Aug 2025, 08:50

Spin and Win competition not sending emails

I purchased diesel at engen in centurion and i entered a competetion on the speedpoint, i was also given a pamphlet to scan and attatch my slip with where i was taken to a spin and win page, it showed that i wont R1000 voucher and that i will get an email shortly with the details. This happened yesterday around 13:30 and until now i havent received an email. I have checked the SPAM folder, refreshed and refreshed. Is this real or was this a ****? i got this pamphlet with QR code from service consultant at Jean Avenue

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Replies (1)
Engen Petroleum
Engen Petroleum's reply14 Aug 2025, 09:05
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.