DG
Denise G
1 reviews | Active since Feb 2016
07 Mar 2016, 08:51
South African Sunday Times
Good Morning. I reported last Monday about the price of the Sunday Times in the above mentioned service station. I had a reply from Engen SA saying they were sorry and would follow up with the branch. Yesterday my husband went in to buy the paper only to find it still at P4L65 above the marked price. He questioned the price and was told \that's the price\" so he left and went to another shop to buy it."
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Engen Petroleum's replyOfficial
14 Mar 2016, 14:25Hello dgaffney,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Engen Petroleum's reply14 Mar 2016, 14:25
Official
Hello dgaffney,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre