1 reviews | Active since Jan 2018
Soshanguve Block F east Hilltop,worst service from attendants rand manager
I went to pour petrol and paid for it, as I was about to leave I realised that my petrol gadge did not move. I asked for the slip and for a receipt that had a different time stamp than my card payment receipt. When asked to speak to the manager to find out process to get this sorted they had bad attitude. The attendants (Jan) was so rude . The manager was called and she told me about stories of how it sometimes happens and did not give me a solution. All they had to say was that it's January we complain about everything.
Something needs to be done there is not even a complaints box.
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
