EL
Ester L

1 reviews | Active since Oct 2019

19 May 2021, 13:12

Shout out to Mike from Engen K90

I went to Engen to put petrol in my car. However after paying I noticed that the fuel indicator didn't go up. Stressed & upset I called for the manager. Mike (the manager) came & speak to me. Still upset & not happy at all, I listened to what Mike had to say but not believing him. Mike said that the petrol sensor may have a problem. I drove off and after 5 minutes of driving went back because it still showed there was no petrol in the car. Mike filled my tank to show me that there was petrol in the car. He was right & I was wrong. He took my name & number and phoned me afterwards to ask if I was ok especially after I bursted out in tears. Mike phoned me again to ask if I am still ok. I was not a nice client, yet Mike kept his cool & assisted me in every way possible. I want to thank Mike for being so patient & polite with me although I didn't derserve it. A shout out to a wonderful man.

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