SHOCKING CUSTOMER SERVICE & INCORRECT FUEL DISPENSED

<p>ENGEN Pavilion Convenience Centre - Westville<br />On 1 April 2016 I had petrol filled in my diesel Jeep. I asked for diesel and I have a red sticker on the fuel cap which says DIESEL ONLY! I have paid for the towing to Jeep and the costs to clean out the tank and replace all the filters and have sent a claim to their Insurance company (through my Insurance). They refuse to sort out the claim and reply to my insurance saying they have contacted their client and had no response. I have complained to ENGEN HEAD OFFICE on 19 April 2016 and I am still waiting for someone to come back to me.<br />Are we supposed to just accept such shocking service from ENGEN? I certainly will NEVER use an ENGEN garage again if this is how they treat customers.</p>