tT
terrence T

1 reviews | Active since Jul 2010

15 Apr 2015, 10:23

***ism and lies and ************

My wife went to this establishment this morning and asked the attendant for R300 fuel he then proceeded to put R800 fuel .he then argued with my wife that she said fill it up.The manager was condescending and treated my wife in a ***ist manner because she is a woman .They forced her to pay and said that she was going to use the fuel anyway.<br> <br> <br> If it was me as a man they would have poured out the over filled fuel.<br> <br> Is this the attitude of Engen to treat woman with disrespect and also treat customers as ***** and the satff as correct.I have been using this establishment for more than 20 years and now this happened .i will not use this establishment ever again and will spread the word and warn all my fiends and neighbors .

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply28 Apr 2015, 07:18
Official
Hello thdutoit,

Please accept our apology for the inconvenience this incident has caused you. Your complaint had been logged and escalated to the relevant dealer and Area Manager for further investigation.

We are pleased to read that dealer has made contact with you and do hope you remain a valued customer of Engen Petroleum Limited.

Regards,
ENGEN CUSTOMER SERVICE
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