zA
zubeida A
1 reviews | Active since Jun 2012
10 Apr 2015, 12:05
Service Station Manager stinking attitude
Called in today with regards to Piemans pies that were bought with fungus all over. The managers response was just to bring it back with no apology all she said was you will get your money back. What customer service is that and the second time i call she drops the call. This will be going viral as I have pictures to follow. Manager is Rahima Ebrahim who has no customer service experience. This is Engine Nu South Service Station
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Engen Petroleum's replyOfficial
14 Apr 2015, 10:36Hello zubz3,
Please accept our apology for the very unfortunate incident which has taken place at our franchise. Your complaint has been logged and has been investigated by the dealer accordingly.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Please accept our apology for the very unfortunate incident which has taken place at our franchise. Your complaint has been logged and has been investigated by the dealer accordingly.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Engen Petroleum's reply14 Apr 2015, 10:36
Official
Hello zubz3,
Please accept our apology for the very unfortunate incident which has taken place at our franchise. Your complaint has been logged and has been investigated by the dealer accordingly.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Please accept our apology for the very unfortunate incident which has taken place at our franchise. Your complaint has been logged and has been investigated by the dealer accordingly.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***