**** service from Engen instructor

We went to Engen in parlock in Durban when we got there, there was this guy wearing his clothes but with a an engen bib an a name tag which i didnt have a look at.his talking to this guy driving the car infront of us after wsiting fr a few minutes i hooted and asked them to move 1 side so we can fill petrol cos they were having a conversation the driver was done filling he turns no we wont move u must wait ur turn so i say to him it is my turn an cant fill cos ur having a conversation he turns to me an says hey lady **** off im doing my job here an his busy punching sonething on his tablet. So i asked him is this how u speak to customers ur holding up da line why dont u move to the side an carry on with ur conversation we want to fill he carries on swearing me telling me im not gonna tell him what to do i must **** off. So i asked for his name an nobody knew him but they knew he was an instructor from Engen. If an instructor from Engen talks to customers like that wht is he telling the petrol attendants to do. That was very unprofessional and rude to say the least