1 reviews | Active since Jul 2017

14 Jul 2017, 14:00

Safety at Engen Garage willo crest

<p>I have been a regular customer of the Engen Garage, corner of Judges and republic road Cresta for the last 15 odd years. While both management and staff alike are the reasons I always return, I very often feel "unsafe" to fill up my tank let alone get out to purchase some woolies items or anything from the quick shop or bakery. I prefer Wimpy fast food to most other fast foods and while there is a mac donalds up the road I feel I rather go to Mc Dees. The Wimpy located inside the shop seems appealing but recently there is a lot of unnecessary people hanging around the quickshop at odd times and even with security there i still feel unsafe and I find this problem is stems from the chicken licken that was there some time ago which now an abondoned building? It seems the homeless has taken over the building and there is litter everywhere as well as a lot of people hanging around. It honestly does not look appealing as a customer going in there and definitely not for me as a young single who lives in the area and prefers to fill up at this particular Engen and grab a few items from the shop for ease of convenience. Engen needs to do something about this as I am not the only person who feels this way. I am quite an influential person and have spoken to many people about this and they feel the same. If this continues and nothing is done about the buliding and safety of us customers unfortunately Engen will be loosing out a lot on customers. </p>

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Replies (1)
Engen Petroleum
Engen Petroleum's reply18 Jul 2017, 14:41
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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