Rude attended

Item: Engen Petroleum
Rating: 1
Author: Obed S

<p>As I get to fill up my car told your employee to fill my tank with 93 petrol....as he was filling up my tank I stopped him to ask why with 95 not 93 his answer was he will fill my tank with half of 95 R100 & half 93 R100 to make it R200 I'm like im not gonna pay for that 95 coz it doesn't last on my tank....with no apologies this attendant went on an argument with me....all I wanted was him to say sorry about it...so dissapointed with you staff member </p>

Helpful (0)

Replies (2)

Engen Petroleum's replyOfficial

03 Oct 2016, 14:27

Good day Obed

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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Engen Petroleum's reply03 Oct 2016, 14:27

Official

Good day Obed

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

Obed S's updateReviewer Update

03 Oct 2016, 15:19

Thanks once again the matter has been sorted....

Obed S's update03 Oct 2016, 15:19

Reviewer Update

Thanks once again the matter has been sorted....