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Katlego R

1 reviews | Active since Oct 2023

17 Jul 2025, 19:47

Rude attendant Engen Sonop Motors (Opposite Boulders Shopping centre)

Engen Sonop Motors (Opposite Boulders Shopping centre), after 6pm, 17 July 2025, I was driving a grey Hyundai Atos.

The attendant was rude (he is short, dark skin and slim, Zulu speaking, screams at individuals) and traumatised me, I was there shortly after 6pm, I got there and was confused (cars on every open space and I’m asking myself how do I navigate around here and make my way out), so the guy rudely asked me what I’m coming to do there and I said I’m leaving (decided not do anything at that garage because it’s awkward), I was also driving with someone who was getting off, and the guy continued “there’s a taxi behind you, the driver wants to fill petrol, just go away from here”, while trying to reverse the taxi is also coming forward it was awkward and this attendant is screaming at me, I needed to reverse to get out and while reversing (initially assessed it was safe) suddenly I reversed into a lady (mistakenly bumped them, I believe they were walking somewhere), and this guy hits the windows “Get out of here you’re hurting my people”, and I’m trying to speak to the lady and apologise the guy continues screaming and I said “It’s okay I’m leaving”, I was there for a few seconds, taxis blocked my way, but decided to leave (needed to breathe in and out).

I believe the lady is well, she walked away, but I’m worried, because I didn’t get a chance to speak to the lady. If she does come through, please ask HelloPeter to share my contact email with you.

That guy treated me like I’m using all the space, I parked my car there or something…but there are cars closing up the space everywhere, how am I expected to manoeuvre.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply18 Jul 2025, 08:23
Official
 Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.