JM
Jabulani M
1 reviews | Active since Dec 2012
17 Apr 2016, 11:03
Refuse to take responsibility for wrong pricing
I went to Engen hazyview around 19:30 . Date 16-04-16. As usual to buy my daughter her favourite mini-eet sum-more biscuits. On the shalve was the usual R5.50 price. Abigail hhe cashier scanned R7. And insisted i pay it as it will be \deducted in her salary\". She mentioned that Hennie the manager was responsible for that and he was unavailable. Insane. I need explanation and apology from Abigail and the manager Hennie."
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Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
19 Apr 2016, 14:26Hello jabzen,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply19 Apr 2016, 14:26
Official
Hello jabzen,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
