****** at Engen Musgrave

On the 6th of March 2021, I went to pour some petrol and put air in my tyres at Engen garage next to Musgrave Centre.

I have been using this garage for all my fueling needs as it is very convenient for me since I work next door. My constant visits to this particular garage has made me to build a very solid relationship with all the staff and they now know me on a first name business due to the character that I have.

On this particular day I can't believe the treatment I received not from the staff but rather from the management/business owner. While the petrol attendant was done fueling my vehicle , he went on further to wipe my windscreen.

I then quickly decided to put air in my tyres and when I was finished I put the appartus I was using on the ground out of the way where the cars drive in.

Out of nowhere, one of the managers/business owners on the day shouted at me saying put it away properly don't put it on the floor. I asked him are you talking to me. He shouted even more saying put it away just how you found it, you are damaging my property. His approach was very un-civilized and I told him do not speak to me like you are speaking to your son. He carried on saying I am damaging his property. I further told him since I am damaging your property why don't you put it back away properly as no one gave me training on his request.

Things got heated and I refused to do what he told me to do as his approach was disrespectful and talking to me as if I am his child. I further told him no one especially you never trained me on how to put back the apparatus back properly.

He then used vulgar language and said "**** You" multiple times to me. I said are you swearing at me because I am Black? He carried on swearing at me. One of the managers on site and supervisor held me back as I was disgusted and wanted to show him what I can do to him.

He showed no sympathy at all but carried on with his rude attitude while the other managers continously apologized for his actions.

This is my 2nd review on Engen Garage and this is the worst. I never thought that I would be treated the way I did because of my race. Money has no color and we all deserve to be treated with respect.

This morning I went to the same garage requesting that they give me this individuals name as I want to report this and press charges but again they begged me not to and they will speak to him. Unfortunately I can not and will not let this slide or be swept under the carpet.

****** is real and never expected to be a victim there of . I hope this matter is taken serious and all the necessary measure and steps are taken as per Engen Code of Conduct and Policies and Procedures.

Regards,

Lwazi Dube