JC
Jacques C
1 reviews | Active since May 2009
16 May 2022, 07:26
R25 over charged for fuel !!!!!
Dear Engen, I would never put petrol in at Centurion CBD Engen (Engen Centurion motor park).
I asked for R500 93. The attendant opened my petrol cap, took 95 and asked is this the right one ? Then I said no and asked for 93. So he puts R475 in, and I get charged R500. I go into the station, asked why was only R475 put in. The attendant said he put R25 95 in. And I didnt saw it. How nice. The best part, the staff inside started to argue with me. I wont ever use that fuel station again. I have a pic of the R475 and R500 charged ! Its ********* to do business like this to be honest !
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Replies (1)Engen Petroleum's replyOfficial
16 May 2022, 15:44Dear Jacques
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly
Engen Petroleum's reply16 May 2022, 15:44
Official
Dear Jacques
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly
