Putrid

So this morning i choose to go to engen in Milton road goodwood. After waiting for 15 minutes 1 or the petrol attendants reassured me that they will be with me in 1 minute then the petrol attendant i assume that was in charge of the station i was at chose to go to a different vehile to assist , now i have to wwit another 15 minutes to be assisted .i then asked for the name of the attendant " james" and told him that i was before the client he choose to assist and he arrogantly told me i should have said i was first when i saw he going to the vehile, i also told the other attendant that after i was told i would wait 1 minute that time turned to 10 minutes and he laughed and said yes now its ten minutes. What putrid customer service this is i am really disgusted by engen and how they can employ such people to work for them "James" still had a nerve to remind me of his name as i drove away as he seems so confident that nothing will be done about his behaviour.