Poor service on Woolworths and Engen products

My intent was to purchase Woolworths buns and a news paper on my Woolworths card. As Winnie prepared the transaction, I realised that they were the wrong items and requested her to cancel the sale but she did not listen. She continued thereby wanting me to take the items without attempting to reverse the transaction. Eventually, after me insisting, she did reverse the transaction with an attitude. It did not stop there, she just flung the receipts and card and walked away. I asked her, is that the way you treat a customer but I received total ignorance and bad attitude. The supervisor attempted to get an apology by Winnie refused.<br> <br> As a loyal Woolworths and Engen customer, this is unacceptable.<br> <br> The only thing that I comes out of this situation is that Engen and Woolworths DO NOT CARE!!<br> <br> So, If I do not get a satisfactory response. We will cancel out cards and NEVER purchase at theses stores.<br> <br> The Engen and Woolworths are co-located in Longmeadow- Edenvale. The Cashier's name is Winnie. The Supervisor is Jeff.