MP
Mpho P

1 reviews | Active since Apr 2017

11 Jun 2025, 07:20

Poor service

Engen Garage Roodepoort C/C was double charged for transaction all because an attendant was adamant that the card was declining and now I can't get my money back yet the bank statement is clear that there was a double charge

0
Replies (3)
Engen Petroleum
Engen Petroleum's reply11 Jun 2025, 09:30
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly. 

MP
Mpho P's update11 Jun 2025, 10:07
Reviewer Update
What time is shortly,I need my money for food now.
MP
Mpho P's update11 Jun 2025, 10:40
Reviewer Update
Can I have my Money,that is my hard earned money ,can I have my money now.