SM
SD M
1 reviews | Active since Nov 2023
10 May 2024, 22:10
Poor service
Ralph a petrol attended was very rude, he told me where to get off after stopping for over 30 minutes seeking for fuel, where's i have a funeral that i have to attend to. He has no customer service and has no reomous to the customer service. He doesn't deserve whatever it takes to keep the customer going. He doesn't care about customers service. He doesn't belong in the service field rather at the back service.
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Engen Petroleum's replyOfficial
13 May 2024, 10:22Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Engen Petroleum's reply13 May 2024, 10:22
Official
Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.