SS
Sandile S
1 reviews | Active since Apr 2024
28 Aug 2024, 09:20
Poor service
The service at Engen Oxford Road & Corner Glenhove is absolutely infuriating! The security and that pathetic excuse for a manager are a joke. I filled up my tank and then just wanted to use the bathroom inside, only to discover someone was already in there! As I came out, the security guard had the audacity to tell me to get out of the way and questioned why I was blocking the path for other cars. Seriously, what a load of nonsense!
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Engen Petroleum's replyOfficial
28 Aug 2024, 11:50Good day Sandile,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply28 Aug 2024, 11:50
Official
Good day Sandile,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.