tM
teboho M

1 reviews | Active since Jul 2013

09 Feb 2017, 08:32

poor service

<p>Yesterday I went to the N3 Truck stop Engen garage (just outside Leondale) to pour petrol and to my surprise its peak hour(7 am) and there was only ONE petrol attendant. She advised she is by herself when I walked to approach her and then I asked her for assistance she then followed me and then went and assisted another vehicle that came after me. I patiently had to wait and then some other petrol attendant came from nowhere and assisted. however no apology or regard for the delay. disgusted bythe service.</p> <p> </p>

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply09 Feb 2017, 14:13
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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