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arthur L
1 reviews | Active since Aug 2013
01 Apr 2015, 08:06
Poor service
I filled up this morning at Engen at Settlersway and was told that as I had also bought oil I had to pay inside.<br> When I asked the cashier why this was the case. She refused to answer me. I asked her why I should use ENGEN instead of other garages and again she pointedly ignored me. <br> I put it to you - why should I ever support ENGEN again when customers are ignored?
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Engen Petroleum's replyOfficial
08 Apr 2015, 09:55Hello ***yyyzzz,
We would like to apologise for the inconvenience this matter has caused you. We are please to read that the dealer has made contact with you and resolved this matter with you.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
We would like to apologise for the inconvenience this matter has caused you. We are please to read that the dealer has made contact with you and resolved this matter with you.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Engen Petroleum's reply08 Apr 2015, 09:55
Official
Hello ***yyyzzz,
We would like to apologise for the inconvenience this matter has caused you. We are please to read that the dealer has made contact with you and resolved this matter with you.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
We would like to apologise for the inconvenience this matter has caused you. We are please to read that the dealer has made contact with you and resolved this matter with you.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***