1 reviews | Active since Jan 2020
POOR SERVICE
ON MONDAY AFTERNOON I WENT TO PUT PETROL AT ENEGEN GARAGE CNR SOLOMON MAHLANGU AND ATTERBURRY. I GOT THE WORST SERVICE EVER. 1.I ASKED THE PETROL ATTENDANT TO PUT A R150.00 UNLEADED 95 AND GAVE HIM R200.00 IMMEDIATELY AS I WAS BUSY WITH SOMETHING HE COMES BACK TO SAY HES DONE. THE I LOOKED ON THE METER TO CHECK IF HES TRULY DONE HE DID BUTNOT THE AMOUNT I ASKED HIM TO PUT . I ASKED HIM WHERE'S MY CHANGE HE SAID I DIDNT TELL HIM THE AMOUNT WHICH I DID 3X AND ON TOP OF THAT HE KEPT ONAYIG I DIDN'T TELL HIM AND THERE'S NOTHING HE CAN DO ,IF HE HAD IT HE WAS GONNA GIVE IT TO ME FROM HIS POCKET. THE THING THAT MADE ME EVEN MORE ANNOYED IS HE NEVER APOLOGISED TO SAY "IM SORRY I DIDN'T HEAR THAT I WAS GONNA LET IT SLIDE BUT HE WAS ARGUMENTATIVE AND ASKED HIM TO CALL THE MANAGER HE SAID HEE WAS NOT IN. SUDDENLY THERE'S A SUPERVISOR BY THE NAME TUIS WHO ALSO WAS USELESS TO ASSIST. HE CAN HEAR THERE'S A PROBLEM BETWEEN A CLIENT AND THE STAFF BUT HE JUST STOOD THERE AND LOOKED. THEN THE STAFF BY THE NAME OF JACOB WHO WAS THE ONE WHO GAVE ME A POOR SERVICE SAID U CAN TALK TO HIM RREFERRING TO JACOB. HE SUDDENLY ASKED WHAT WAS WRONG AS I WAS ABOUT TO TALK TO HIM , I JUST GOT FLABAGUSTED BY THE ATTITUDE AND THE WAY HE STOOD THERE AFTER A LONG ARGUMENT. I ASKED HIM A SIMPLE QUESTION ''IF SOMEONE WAS ON FIRE WERE YOU GOING TO WAIT FOR HIM/HER TO SCREAM HELP WERE YOU GOING TO STAND THERE AND LOOK AND WAIT FOR THEM TO SCREAM FOR HELP WHILE THEY ARE IN BLAZE " HE SAID YES PROUDLY. I STARTED MY CAR I LEFT. THAT SHOWS HOW IRRESPONSIBLE AND POOR SERVICE THEY GIVE TO CLIENTS.
