LP
Lesego P

1 reviews | Active since Sept 2018

19 Nov 2018, 13:07

Poor Customer Service

I had a guy by the name of Freddy swearing at me for asking to use the bathroom on Friday Night (16 November 2018), he kept on threatening me and friends and told me we will never use the bathroom if I have a problem there isn't anything I can do because I'm not man enough. I would like to have feedback on this matter soonest.

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply20 Nov 2018, 15:09
Official
Good day We wish to apologise for the inconvenience the matter has caused.
 
 Your complaint has been escalated to the dealer and Engen representative for further investigation. 
 
 We do hope that you remain a valued customer of Engen Petroleum Ltd.
 
 Regards
 
 Engen Customer Services
 ***
LP
Lesego P's update28 Nov 2018, 09:55
Reviewer Update
Hi there, I am still awaiting feedback regarding my bad experience.