1 reviews | Active since Aug 2010
Please go some where else
<p>I have been washing my car for weeks now at the Brackenfel Engene and when I laid a complaint the owner of the car wash, Jacques, told me that they have allot of happy customers and I need to take my car elsewhere.</p> <p>This kind of customer service is also reflecting on the manager of the car wash, who’s excuse is always “ I don’t have the time to check each and every car is cleaned to standard, the customer must just deal with it”.</p> <p>I will take my car in for the last time since I qualify for free wash now, due to being loyal to the car wash.</p> <p> </p> <p>Trust me even the Garage, with its excellent service, will just have to suffer as I am not willing to spend another cent of mine in that establishment .</p>
Good day Jacques
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
********** 436
Good day Jacques
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
********** 436
Thanks You
Speedy turn around time resolving my issue.
You deserve a 5 but the Onwer of the car wash still doen't understand what customer service is allabout.
Thanks You
Speedy turn around time resolving my issue.
You deserve a 5 but the Onwer of the car wash still doen't understand what customer service is allabout.
