Phenominally bad service

I often use the Engen garage on the cnr of Oxford and Bolton roads to fill up. After arriving, I waited for 10 minutes for someone to come and help me. After complaining at the tills I found a petrol attendant who informed me that the garage is busy refuelling on 95 and it will take 10 min before I can fill up.<br> Almost 20 minutes later no-one has approached me to say if I can get my car refuelled. I had approached the till again and asked to speak to the manager. The manager, clearly not understanding that I was complaining about the service (despite me telling him) finally checked to see that it will be a long while before the garage will be supplying customers with 95. <br> The manager kept on trying to explain how the refuelling system worked despite me telling him again and again that I'm complaining about the really bad service I received. At the end, I drove off with an almost empty tank and with 50 min of my time absolutely wasted because people didn't feel like doing their jobs today. The manager proved to be completely lacking in empathy and in communication. It's been a while since I received such bad service from both staff and manager! I won't be using this garage again!!