Petrol ****- Engen Cnr Woodlands &Woodmead

Petrol ****-Engen (Cnr Woodlands/Woodmead) opposite Kalahari company. I am incredibly disappointed. Yesterday I went to the this garage, that I have gone to since we moved into the area in 2016. I asked the attendant to put R100. The attendant,Eddie,took the petrol pump as I went in to draw R250. I paid Eddie and switched on the ignition only yo discover the fuel gauge not moving.. I called him and he was attending to another car-he said he’ll come shortly. I called my husband who doesnt work far from the garage and he immediately said he would come assist. When my husband arrived Eddie insisted he had put the petrol in the car and that it would reflect shortly. My husband then said lets put another R100 and see…the gauge moved. This then led to Management and checking of the footage. My husband discovered that it took Eddie 23 seconds to put petrol the first time and a minute to put petrol the second time. The Manager said because Eddie and my husband were talking at the time the time wouldnt be sufficient to prove there was a discrepancy. The other aspect my husband noted was after the lady at the till offered Eddy a receipt from the bottom part of the cash till i.e. it was a used a receipt…and because we were all caught up in the discussion we didnt have the receipt in our possession. So bizarre. Anyway Engen Woodlands has lost a client and moving forward we’d be getting out of the car and standing with the attendant to ensure he pours in the petrol + dont go inside and draw money (big mistake). Such a shame, most of the attendants there are people we’ve known for over 8years (including Eddie). So please be careful.