LK
Lindiwe K

1 reviews | Active since Jun 2013

28 Aug 2015, 12:56

Petrol pump mulfunction

On the 26 08 15 I went to Engine garage in zone 14 Sebokeng to pour petrol, I was driving a ford fiesta 1.4 and I needed only R50 petrol . my car was on 22kl low and after Majola helped me but I saw that the petrol was not going up I then decided to see if I drive maybe it will pick but nothing happed I had to make a u-turn in mosheoshoe street and I approached him and we went inside the garage to the cashier to ask for prove that he did pour the petrol. I believe the petrol pump did not pump petrol it pumped air.<br> <br> I took the slip but I am not happy I want my R50 back or something

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply28 Aug 2015, 13:48
Official
Hello Lady_bird,

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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