LK
Lindiwe K
1 reviews | Active since Jun 2013
28 Aug 2015, 12:56
Petrol pump mulfunction
On the 26 08 15 I went to Engine garage in zone 14 Sebokeng to pour petrol, I was driving a ford fiesta 1.4 and I needed only R50 petrol . my car was on 22kl low and after Majola helped me but I saw that the petrol was not going up I then decided to see if I drive maybe it will pick but nothing happed I had to make a u-turn in mosheoshoe street and I approached him and we went inside the garage to the cashier to ask for prove that he did pour the petrol. I believe the petrol pump did not pump petrol it pumped air.<br> <br> I took the slip but I am not happy I want my R50 back or something
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Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
28 Aug 2015, 13:48Hello Lady_bird,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply28 Aug 2015, 13:48
Official
Hello Lady_bird,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
