RW
René Wilke
1 reviews | Active since Jan 2019
02 Jan 2019, 12:29
Petrol price *******
This morning I filled up my car at Kimberley Quick Stop N12 Route. The petrol price was R15.79 per liter. The assistants were very unhelpful when I asked if the petrol price were adjusted after last night's fuel price drop. Fuel price on Beaufort West was R13.84. That is almost a R2 per liter difference. Both are Engen fuel stations so why the huge difference? I feel ****** and cheated.
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Replies (1)
Engen Petroleum's replyOfficial
02 Jan 2019, 13:01Good day,
Thank you for contacting us at the Engen Customer Service Centre.
Kindly complete the below template so that we can log the complaint:
Site Name:
Contact Person:
Contact Tel No:
Date:
Time:
Has the consumer spoken to anyone on site (who & when):
Details on complaint/compliment:
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/
Thank you very much for your continued support.
Kind Regards
Kelly Jikija
Customer Service Representative
Engen Customer Service Centre
***
***
Thank you for contacting us at the Engen Customer Service Centre.
Kindly complete the below template so that we can log the complaint:
Site Name:
Contact Person:
Contact Tel No:
Date:
Time:
Has the consumer spoken to anyone on site (who & when):
Details on complaint/compliment:
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/
Thank you very much for your continued support.
Kind Regards
Kelly Jikija
Customer Service Representative
Engen Customer Service Centre
***
***
Engen Petroleum's reply02 Jan 2019, 13:01
Official
Good day,
Thank you for contacting us at the Engen Customer Service Centre.
Kindly complete the below template so that we can log the complaint:
Site Name:
Contact Person:
Contact Tel No:
Date:
Time:
Has the consumer spoken to anyone on site (who & when):
Details on complaint/compliment:
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/
Thank you very much for your continued support.
Kind Regards
Kelly Jikija
Customer Service Representative
Engen Customer Service Centre
***
***
Thank you for contacting us at the Engen Customer Service Centre.
Kindly complete the below template so that we can log the complaint:
Site Name:
Contact Person:
Contact Tel No:
Date:
Time:
Has the consumer spoken to anyone on site (who & when):
Details on complaint/compliment:
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/
Thank you very much for your continued support.
Kind Regards
Kelly Jikija
Customer Service Representative
Engen Customer Service Centre
***
***