NP
Nico P

1 reviews | Active since Nov 2018

29 Nov 2018, 15:27

Petrol in Diesel Vehicle

Unapologetic and horrible customer service! Thy put petrol in my diesel vehicle! They did arrange for a flush and drainage of the fuel tank by a mechanic just behind the service station but having lost a whole days income they missed an opportunity for me to say great things about their service! They are unapologetic, miserable and rude people! They only way they will ever see me again is when I go back to sue them should my car’s fuel pump, injectors or something blow up as a result of this!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply06 Dec 2018, 14:32
Official
Good day 
We wish to apologise for the inconvenience the matter has caused.
 
 Your complaint has been escalated to the dealer and Engen representative for further investigation. 
 
 We do hope that you remain a valued customer of Engen Petroleum Ltd.
 
 Regards
 
 Engen Customer Services
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