MS
Morongwa S
1 reviews | Active since Oct 2013
08 Dec 2015, 11:25
Petrol attended did not give me change
on the 27 of November I went to get petrol at the Engen garage in Vosloorus and i the petrol attended did give me change even though I forgot it he did not even try to stop me as i drove off and i did not drive off quickly. I then realised that I left the change and i decided to go back to the petrol station (later on and the next day) thinking he left my change at the cashier but he didn't. I then asked about him and apparently he was not in. Is this how Engen Petroleum workers operate, ripping people of their change. I am disappointed
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Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
09 Dec 2015, 15:22Hello Kgadiseab,
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply09 Dec 2015, 15:22
Official
Hello Kgadiseab,
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
