TR
Treshan R

1 reviews | Active since Sept 2025

01 Sept 2025, 09:42

****** petrol attendant

At 8:55am I drove into the garage to fill petrol The petrol attendant Khanyisile was standing at the pump we I arrived at the pump He ignored me and called another vehicle to the other side of the pump The other vehicle just drove into the parking spot Only after the other vehicle parked did the attendant Khanyisile come to my vehicle He never spoke to me or even greet me He just stood and looked at me I advised him to fill petrol for me After he filled the petrol he asked if paying by cash or card I did advise I'm paying via card The attendant went to get the card machine but just stood at the end of the pump I waited for a good 2 minutes and saw him standing there calling other vehicles I then asked him wats the matter He then insisted he came to take Payment which he never did He started having an attitude with me saying I must check the camera He then made a ****** remark towards me Which I was furious about and asked him why he saying this and why is having such a bad attitude towards me I asked to speak to a supervisor The other petrol attendants advised there is no supervisor on shift and I must come after 9am I then left I am extremely frustrated and very angry at the way I have been treated and the ****** thrown towards me Please view the footage and give me a response with the outcome

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Replies (1)
Engen Petroleum
Engen Petroleum's reply01 Sept 2025, 10:28
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly. 
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