NN
Nomsa N
1 reviews | Active since Nov 2018
05 May 2022, 05:48
Pathetic service
What a pathetic service I got and I will never go there had to drive off because they were knocking off no one acknowledge us what was happening and they don't ask for points card
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Replies (2)0
Replies (2)
Engen Petroleum's replyOfficial
05 May 2022, 10:16Dear Nomsa
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply05 May 2022, 10:16
Official
Dear Nomsa
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Please accept our sincere apologies for your negative experience. We take this feedback very seriously as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's replyOfficial
05 May 2022, 10:22Good day Nomsa
Before we escalate your complaint, please provide the name of the site / branch you visited, as we'll need this information to process this complaint.
Before we escalate your complaint, please provide the name of the site / branch you visited, as we'll need this information to process this complaint.
Engen Petroleum's reply05 May 2022, 10:22
Official
Good day Nomsa
Before we escalate your complaint, please provide the name of the site / branch you visited, as we'll need this information to process this complaint.
Before we escalate your complaint, please provide the name of the site / branch you visited, as we'll need this information to process this complaint.