SM
Siyabonga M
1 reviews | Active since Sept 2020
04 Jan 2023, 06:14
Pathetic service.
I would like to place a serious complaint about Engen garage Hillbrow twist street petrol attendants there Prioritize taxi drivers only personally i thought everyone who goes to the filling station pay, i was skipped 3 times waiting on the pump those guys busy filling taxies i even gave them a signal by hooting to tell them that i came 1st nobody was interested they were just serving their bosses taxies i will never go back there or recomend anyone to go there coz the will wait till they leave.
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Engen Petroleum's replyOfficial
14 Feb 2023, 15:55Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.
Engen Petroleum's reply14 Feb 2023, 15:55
Official
Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.