Overcharging on fuel received

Item: Engen Petroleum
Rating: 1
Author: Melanie S

Hi All. I have compared 2 Engen Garages slips on empty tank when filling up. My car is 34 litres and yet when I went to Engen Bredell Motors on Wed 7 May 2025 @ 6.36am. I filled my car up and the car was not even empty. I got charged for 36 litres according to the pump. This means the pumps has been set to charge more liters than ones car is actually taking. Day light ******* and so so shocking

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Replies (1)

Engen Petroleum's replyOfficial

12 May 2025, 14:22

Good day Melanie,

Thank you so much for taking the time to give us feedback.

Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.

Engen Petroleum's reply12 May 2025, 14:22

Official

Good day Melanie,

Thank you so much for taking the time to give us feedback.

Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.