KG
Keabetswe G
1 reviews | Active since Jun 2022
22 Jun 2022, 18:24
Not happy that I didn’t get my refund
Very bad service! They didn’t want to pay me back my money after they acted as if they poured petrol in my car and it didn’t even reflect in my tank. The attendant didn’t even want to listen to my complaint and just left me outside saying I must wait for the manager when she decides to come to the garage. I will never pour petrol there ever again
Helpful (0)
Replies (2)0
Replies (2)KG
Keabetswe G's updateReviewer Update
23 Jun 2022, 02:30And when the manger comes, she goes on and on about how their tanks work but I explain to her that my petrol still did not reflect, instead it kept going down after I left the garage.
I want my money back or for them to pour my petrol as I paid for it.
I want my money back or for them to pour my petrol as I paid for it.
KG
Keabetswe G's update23 Jun 2022, 02:30
Reviewer Update
And when the manger comes, she goes on and on about how their tanks work but I explain to her that my petrol still did not reflect, instead it kept going down after I left the garage.
I want my money back or for them to pour my petrol as I paid for it.
I want my money back or for them to pour my petrol as I paid for it.
Engen Petroleum's replyOfficial
24 Jun 2022, 10:40Good day Keabetswe
We are sorry to hear about the negative experience you had at one of our service stations. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
We are sorry to hear about the negative experience you had at one of our service stations. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply24 Jun 2022, 10:40
Official
Good day Keabetswe
We are sorry to hear about the negative experience you had at one of our service stations. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
We are sorry to hear about the negative experience you had at one of our service stations. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.