1 reviews | Active since Mar 2018
No Service During Lunch Time
I was just at the gas station 10 minutes ago to pump up my tyres and found all the attendants gathered together for lunch, I waved at them to show I'm looking for service and they all just looked at me and then continued with their meal. Another vehicle came and one attended wiped their hands and went to that vehicle. I hooted to say that I was there first and a gentleman who didn't have a name tag said to me that "Sister we are having lunch, who assist anyone when they are eating". My response to that was that how is it possible that all of you take lunch at the same and that I wouldn't come there again cause there's no service during lunch and he said that I shouldn't come and I was left in shock and started the car and left and he said I must go to another petrol station cause my tyres weren't pumping and he's lost his appetite cos he's been servicing me this long. This was an Engen at Kwaggasrand, corner Lewerek and Middle crescent
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
