MM
Mlandu M
1 reviews | Active since Oct 2022
24 Oct 2022, 18:20
No refunds they chaw your money
I was at engen Bethlehem next to Dihlabeng mall on Friday they deducted double amount, later on I went with bank statement so that they can refund me , Today money is not refunded now I have to travel back to them to demand my R1250 then don't even give turn around time that they will resolve the complain,
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Engen Petroleum's replyOfficial
26 Oct 2022, 13:59Dear Mlandu
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience with us at the Bethlehem Service Station .
Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly.
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience with us at the Bethlehem Service Station .
Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly.
Engen Petroleum's reply26 Oct 2022, 13:59
Official
Dear Mlandu
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience with us at the Bethlehem Service Station .
Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly.
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept our sincere apologies for your negative experience with us at the Bethlehem Service Station .
Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly.