AP
Ambrose P
1 reviews | Active since May 2015
23 Jan 2023, 10:47
No Petrol Available
Engen Pellissier Bloemfontein, is the most terrible Engen. There is constantly no petrol, if there is petrol it is only 93. Last night I again went to the petrol station just to be told there is only Diesel available. Most customers are no longer going to this particular Engen Petroleum station because it is totally unreliable and poorly managed. Not only does this ruins the reputation of all other Engens, including Clicks.
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Engen Petroleum's replyOfficial
14 Feb 2023, 15:57Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right
Engen Petroleum's reply14 Feb 2023, 15:57
Official
Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right