JM
Juliet M

1 reviews | Active since Jul 2015

14 Jul 2015, 15:01

No children on grass

When we stopped at Engen Mariental with our two children aged 2 & 5 after travelling from Windhoek. We took them to the grass area because Wimpy does not have a play area for kids. We decided to take take away and eat outside to allow the kids to run and play outside after the Wimpy waitress said we could. When we got to the grass , the security came back us saying the boss does not want people on he grass. This is the worst Engen on a main route due to this unfriendly and bad experience on our Namibian tour from Cape Town.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply15 Jul 2015, 09:26
Official
Hello jmacd1606,

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***