TG
Tamsine G

1 reviews | Active since Jul 2018

03 Jul 2018, 10:10

Negligence from Engine Garage employees!

Engine Garage on Govan Mbeki needs to please let their employees know to double check the air pump nodule on the tyres after pumping the tyres of the vehicle! My mom drove from Wynberg all the way to Gugulethu meanwhile the air pressure in the tyre was decreasing all because of negligence carried out by the garage! Please do make sure that the air pressure is tightly closed within the tyre and let the customer know that you have double checked, because negligence like that is extremely dangerous!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply09 Jul 2018, 14:02
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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